A Red Cross Red Crescent Guide to Community Engagement and Accountability (CEA) - Improving communication, engagement and accountability in all we do
IFRC, ICRC (2021)
Published in: 2021
Pages: 108
Publisher:
IFRC, ICRC
Author:
IFRC, ICRC
Uploaded by:
SuSanA Admin
Partner profile:
common upload
964 Views
28 Downloads
Community engagement and accountability (CEA) is an approach to Red Cross and Red Crescent programming and operations. It is supported by a set of activities that help put communities at the centre of what we do, by integrating communication and participation throughout the programme cycle or operation.
CEA is the process of and commitment to providing timely, relevant and actionable life-saving and life-enhancing information to communities. It is about using the most appropriate communication approaches to listen to communities’ needs, feedback and complaints, ensuring they can actively participate and guide Red Cross Red Crescent actions. CEA supports those involved in programmes and operations to adopt innovative approaches to better understand and engage with people and communities and help them address unhealthy and unsafe practices. It maximizes the Red Cross Red Crescent’s unique relationship with the community to help them speak out about the issues that affect them and influence decision and policy-makers to implement positive changes.
Bibliographic information
IFRC, ICRC (2021). A Red Cross Red Crescent Guide to Community Engagement and Accountability (CEA) - Improving communication, engagement and accountability in all we do. IFRC, ICRC
Filter tags
English Guidelines and manuals
